Upcoming webinar

Leading the Team: The People Side of Veterinary Practice

Complimentary webinar for veterinarians in Canada.

  • Date: Thursday March 19, 2026
  • Time: 10:30am PST | 11:30am MST | 1:30pm EST
  • Location: Virtual, Zoom

Leading the Team: The People Side of Veterinary Practice

You didn't go to vet school to manage conflict, navigate tough conversations, or figure out why your best tech just handed in their notice. But here you are, running a practice where the people stuff can feel just as demanding as the medicine.

In this webinar, Greg Toner from VetCPA and Rachelle Richard from Goodvet sit down to talk about what really drives connection inside a veterinary practice and what happens when it breaks down. Together, they'll explore why communication gaps and unspoken frustrations quietly erode team culture, and what practice owners can do to turn things around before burnout takes hold.

You'll walk away with:

  • A clearer understanding of how everyday interactions shape your team's well-being

  • The importance of prioritizing relationships in the context of tasks and challenges

  • How to navigate ruptures and tough conversations while building trust - strategies to build the kind of workplace people can't imagine leaving.

Plus, if you’re attending this webinar, you'll leave with a ready-to-use debrief tool that will help guide conversations big and small — so you can start putting what you've learned into practice right away.

Whether you're feeling the weight of turnover, sensing tension you can't quite name, or simply want to be more intentional about how you lead your team, this session is for you.

Presenters

Greg Toner, CPA, CA, TEP, CLU | Principal, VetCPA

Greg Toner is a CPA with over a decade of experience working with owner-managed businesses, startups, and high-net-worth individuals. With deep roots in the veterinary industry, Greg founded Vet CPA to provide accounting and financial support tailored specifically to independent veterinary practices and locums across Canada.

His work focuses on practical, industry-specific advice that helps veterinarians make informed financial decisions.

Rachelle Richard | Founder of Goodvet

Rachelle Richard is the founder of Goodvet, a Canadian veterinary recruitment agency, and boop, a veterinary apparel brand built to celebrate the teams behind the medicine.

Her work is rooted in a simple belief: the right team, in the right culture, is one of the most powerful forces in veterinary wellbeing.

After recognizing how much the wrong fit costs veterinarians personally and professionally, Rachelle set out to reimagine recruitment as something more than a transaction. Goodvet works with independently owned practices across Canada, placing AVMA-accredited DVMs through a relationship-first approach that prioritises values alignment, team dynamics, and long-term sustainability over speed-to-fill.

She's passionate about shifting the conversation around veterinary wellbeing at work — from filling seats to building the kind of workplaces where people genuinely want to stay.