Upcoming webinar

Improving Practice Workflows in Your Veterinary Practice

Complimentary webinar for veterinarians in Canada.

  • Date: Thursday, July 16, 2026
  • Time: 9:30am PDT | 10:30am MDT | 12:30pm EDT
  • Location: Virtual, Zoom

Improving Practice Workflows in Your Veterinary Practice

As veterinary practices continue to grow, many teams find themselves struggling with inefficiencies, communication gaps, and workflows that no longer support the demands of a busy clinic. Creating stronger practice workflows can help improve productivity, strengthen team collaboration, and deliver a better client experience.

In this webinar, Greg Toner from VetCPA and Amy Ma from VetCircle will discuss how veterinary practices can evaluate and improve their workflow processes to support both operational efficiency and long-term practice growth.

They’ll share practical strategies for identifying bottlenecks, improving accountability, and building systems that help teams work more effectively day to day.

In this session, we’ll cover:

  • How improved practice workflows can increase efficiency and profitability

  • Identifying common workflow bottlenecks that slow down veterinary teams

  • Strategies to improve communication and accountability across your practice

  • How to create systems and processes that support sustainable growth

  • The most common workflow mistakes practices make and how to avoid them

Whether your practice is experiencing growing pains or simply looking to operate more efficiently, this session will provide practical insights you can apply immediately.

Presenters

Greg Toner, CPA, CA, TEP, CLU | Principal, VetCPA

Greg Toner is a CPA with over a decade of experience working with owner-managed businesses, startups, and high-net-worth individuals. With deep roots in the veterinary industry, Greg founded Vet CPA to provide accounting and financial support tailored specifically to independent veterinary practices and locums across Canada.

His work focuses on practical, industry-specific advice that helps veterinarians make informed financial decisions.

Amy Ma | Co-Founder of VetCircle

Amy Ma is the Co-Founder of VetCircle, a consulting company that helps independently owned veterinary hospitals across Canada thrive while staying independent. She works closely with practice owners and managers to simplify management, strengthen operations, and implement effective workflow systems so their hospitals can run smoothly, profitably, and sustainably.

Before founding VetCircle, Amy worked in various roles within veterinary clinics, including management, as well as in veterinary nutrition and later as Head of Business Development for a national veterinary corporation.

Since launching VetCircle, Amy has led more than 200 in-hospital assessments and supported clinics across Canada in improving communication, resolving HR challenges, enhancing workflow efficiency, and strengthening culture. She’s passionate about simplifying and bringing structure to the chaos of daily practice life by helping teams build strong, sustainable systems that support performance, teamwork, and wellbeing.